Terms of Service

Last updated: 5 March 2026

Welcome to complx.co (“Company”, “we”, “our”, or “us”).

These Terms of Service (“Terms”) govern your use of our website located at https://complx.co (the “Website”) and any services provided through it.

By accessing or using this Website, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use the Website.

1. Use of the Website

You agree to use this Website only for lawful purposes and in a way that does not infringe the rights of others.

You must not:

Attempt to gain unauthorised access to the Website, servers, or databases
Introduce viruses, malware, or harmful code
Use the Website for fraudulent or unlawful activity
Copy, scrape, or redistribute content without permission

We reserve the right to suspend or restrict access if these Terms are breached.

2. Intellectual Property

All content on this Website including text, graphics, logos, design, images, and software is the property of complx.co unless otherwise stated.

This content is protected by intellectual property laws.

You may not reproduce, modify, distribute, or republish any material from this Website without written permission.

3. Services

complx.co provides services including but not limited to:

Web design
Website development
Conversion rate optimisation
eCommerce consulting
Digital strategy consulting

Any service engagement will be governed by a separate proposal, contract, or agreement where applicable.

Descriptions of services on this Website are provided for general information and may change without notice.

4. Payments

Where services are purchased:

Payment terms will be defined in a proposal or invoice
Work may not begin until payment or deposit is received
Late payments may result in paused work or delayed delivery

All payments must be made using approved payment methods.

5. Third-Party Services

Our work may involve integration with third-party platforms such as:

WordPress
Shopify
WooCommerce
Hosting providers
Marketing tools

We are not responsible for outages, policy changes, or disruptions caused by third-party services.

6. Website Accuracy

We aim to ensure information on this Website is accurate and up to date.

However, we do not guarantee that all information, services, or pricing displayed will always be accurate, complete, or current.

We reserve the right to modify content without notice.

7. Disclaimer

This Website and its content are provided “as is” and “as available”.

We do not guarantee that the Website will always be:

Uninterrupted
Secure
Error-free

Use of the Website is at your own risk.

8. Limitation of Liability

To the fullest extent permitted by law, complx.co shall not be liable for:

Indirect losses
Loss of profits
Loss of business
Data loss
Reputational damage

arising from use of the Website or reliance on information provided.

9. Privacy

Your use of this Website is also governed by our Privacy Policy, which explains how we collect and process personal data.

10. Changes to These Terms

We may update these Terms from time to time.

Any updates will be published on this page with the revised date.

Continued use of the Website after changes are made constitutes acceptance of those changes.

11. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of England and Wales.

Any disputes arising from these Terms shall be subject to the jurisdiction of the courts of England and Wales.

12. Contact

If you have any questions regarding the Terms of Service, you may contact us:

complx.co
Website: https://complx.co
Email: info@complx.co