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With Patience There Is Creativity 🔑

FAQs

Frequently asked questions to help you know the answer before enquiring!

Check out our FAQs below to understand what our frequently asked questions are and if any aren’t covered, kindly get in touch with us.

We can’t give a rough answer to how much a website costs because every client has different requirements and each project has its own scope.

We can however provide a rough quotation range.

What we can do

This means that we can finally tell you what price range you’ll be paying based on your requirements or give examples of prices from websites in our portfolio. Our website design and development services start at £1,250.

The best way to find out a price is to contact us for a quotation.

It all depends on the longevity and scope of the project.

Firstly, simple websites for example take from 10 days to 2 weeks.  Second of all, for other, bigger projects; you can expect from 1-6 months.

Overall, the most important part regarding turnaround time is the cooperation you have with us.

There are NO hidden costs.

We establish what prices you pay to us including what you’ll be paying at the beginning and end, as well as any external plugins or separate tasks.

We also give you a breakdown of what you’ll be paying for annually or monthly if you’re on our maintenance or management package.

Transparency

Transparency is one of our main USPs here at complx.co – so there is no need to worry about any random charges or subscriptions.

These are a numerical order of changes to an initially presented, in-progress, completed design or development concept.

These changes are typically a variety of less than 1/4 of the design.

A revision is simply meant to be a slight modification or fix to progress toward the final design or reach that 100% satisfied mark.

Some examples can be changes in colours, sizing of designs and images, text alterations, placements and more.

For more information about revisions, check out our video here

Revisions are only worked on when sent in one document as it is hard to track separate messages and images.

We carry out 2 rounds of revisions at the end of each project.

There will be a fee for extra time and effort calculated beyond the 2 rounds included.

Yes, you can manage your website depending on your knowledge and understanding of whatever platform you are using.

Can we help?

However, if it requires skills outside of what you already know then it is best that you contact us for that in regards to maintenance & management.

If you have the time and willpower to do it yourself then that is completely fine but we will not have any responsibility if anything goes wrong.

Moreover, you can contact us regarding our monthly maintenance and management packages.

Our portfolio section consists of our hand-picked projects to show some diversity.

However, we have many more sites to show if you just request them via email. We can send you URL’s, images and other examples.

We build most of our websites on WordPress & Shopify. We also build advanced custom systems & websites using Laravel, Vue.js and other Frameworks.

Contact us today to find out which CMS and platform your business fits best!

We do not work with any of these industries:

  • Alcohol, bars & breweries
  • Pornography/Escort
  • Sex toys & adult products
  • Human rights violations/racial discriminatory movements
  • Gore
  • Gambling/lottery
  • Interest
  • Music

For the non-unethical industries above, we can recommend you to other agencies within our network.

Can’t find something?

If there are any frequently asked questions that you think should be added to this list, please let us know!

We’re open to adding more to the list!